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Frequently Asked Questions

Traveling should be simple and so is Travelshipments. Our Frequently Asked Questions section is here to help you understand how Travelshipments works, what you can send, and how we make sure your items arrive safely and on time.

What is Travelshipments?

Travelshipments is a convenient service that helps travelers with their excess personal items. By purchasing a pre-paid shipping bag before your trip, you can easily ship extra items to your next destination or back home; saving time, stress, and baggage fees.

How does Travelshipments work?

  • Pre-purchase a pre-paid FedEx® shipping bag through our website.

  • Pack any extra items you don’t want to carry.

  • Ask your hotel if you can drop it off at the front desk or take it to any FedEx drop off location.

  • Track your shipment online and travel light!

Who does Travelshipments use for shipping?

Travelshipments proudly partners with FedEx to handle all shipments. FedEx’s reliable global network ensures your items are delivered safely and on time, whether you’re sending your extra personal items home or to your next destination. Each shipment includes a FedEx tracking number, so you can follow your package’s journey every step of the way.

When should I order my Travelshipments pre-paid shipping bag?

We recommend ordering before your trip, so you’ll have your pre-paid bag ready whenever you need it. However, you can also order one while you’re traveling, it’s shipped anywhere in the United States

What can I send using a Travelshipments pre-paid shipping bag?

You can ship most clothing, accessories, souvenirs, and personal items. However, prohibited or restricted items (like hazardous materials, perishable goods, or valuable electronics) cannot be sent. Please review our shipping guidelines before mailing.

How long does it take for my shipment to arrive?

Delivery times vary depending on your shipping origin and destination. Most domestic shipments arrive within 3–5 business days.

Can I track my shipment?

Yes! We ship using FedEx so every Travelshipments shipping bag comes with a tracking number so you can monitor your package every step of the way.

Is my shipment insured?

All Travelshipments shipping bags include standard insurance coverage through FedEx. 

What if my shipment is delayed or lost?

In the rare event of a delay or loss, our customer support team will assist you with tracking, claims, or compensation. Travelshipments was created by the founder of Chargerback Lost and Found, so helping travelers recover their belongings is in our DNA.

How do I contact Travelshipments support?

You can reach us via our Contact Us page or email us at travelshipments@chargerback.com. Our team is available to help with any questions about orders, shipping, or special requests.

Can I use Travelshipments for business travel or group trips?

Absolutely. We offer flexible options for business travelers, group tours, and event organizers. Contact our team for custom solutions and bulk pricing.

How do I contact Travelshipments support?

You can reach us via our Contact Us page or email us at travelshipments@chargerback.com. Our team is available to help with any questions about orders, shipping, or special requests.

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